Contact Us
Have questions about our evaluation program? Need technical support? We're here to help you succeed in your trading journey.
Email Support
For all inquiries, technical support, and evaluation questions:
support@thegreattrader.comResponse Time
We typically respond to all inquiries within 24 hours during business days. For urgent technical issues during evaluations, we aim to respond within 4 hours.
Common Questions
- • Evaluation rules and requirements
- • Technical platform support
- • Account activation process
- • Billing and subscription questions
- • Performance tracking inquiries
Send us a Message
Note: For the fastest response to technical issues during your evaluation, please include your account ID and a detailed description of the problem you're experiencing.
Company Information
TheGreatTrader
Professional Prop Trading Evaluations
Email: support@thegreattrader.com
All trading activities are conducted in a simulated environment. TheGreatTrader does not provide investment advice or engage in live trading.