Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact us for support:

• Personal information (name, email address, phone number)
• Account credentials and authentication information
• Payment and billing information
• Trading performance data in our simulated environment
• Communications with our support team

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our evaluation services
• Process payments and manage subscriptions
• Track and analyze trading performance in simulated environments
• Communicate with you about your account and services
• Provide customer support and respond to inquiries
• Improve our platform and develop new features
• Comply with legal obligations and prevent fraud

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To service providers who assist in our operations (payment processors, hosting services)
• When required by law or to protect our rights and safety
• In connection with a business transfer or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Trading performance data may be retained for analytical and compliance purposes.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your personal data (subject to legal requirements)
• Opt out of marketing communications
• Request a copy of your data
• Lodge a complaint with relevant data protection authorities

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this privacy policy, please contact us at support@thegreattrader.com